FRAUD ALERT WARNING - NOVEMBER 2021
Criminals are contacting customers via text or WhatsApp from an unknown number, claiming to be a family member and encouraging you to transfer money to cover an urgent bill.
This is backed by a story that a family member has recently changed their phone or phone number and may ask you to replace the old number with the new one.
Always make sure you speak directly to the family member who is asking you to send funds to an account you have not used before. If you are suspicious in any way, do not engage with them and delete any communication you have received.